About Us
Product List
Contact Us
contact us
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Fax :
E-mail : lantianmachinery@yahoo.com

ADD : Heluo Rd, Gongyi City,
Henan Province, PR China 451200
 


After-sales service
Enterprise tenet: Honesty first, quality foremost

Business tenet: Make customer satisfaction is our  pursuit

Service tenet: Responsible for each procedure, responsible for each product, responsible for every customer

Service theory
The purpose of the Lantian mechanical plant is the guarantee the center of the whole process of pre-sale, sale, after-sale service, it has increasingly become the majority of customers of the company put forward the basic requirements, we constantly optimize the enterprise internal management, improve the staff's service consciousness and so on a series of measures, make every user can understand our service slogan "what you need, whole-hearted service".In addition, we have formed a set sales, service and a strong marketing network, the company's new products and services can be timely and comprehensive to market and users, formed a complete product development mechanism and network operation mechanism.

Service promise
Before sales service:
(1)Choose the right equipment 
(2) According to the customer's special requirements, design and manufacture of products. 
(3) Training technical personnel for clients. 
(4) The company sent engineering and technical personnel free field for the user to the user's site planning, optimal design process and scheme.

Sales service:
(1)Assign production orders and arrange production as per requirement
(2)Provide technical consultation as well as the advices on the plan of factory establishment.

After sales service:
(1) Free appoint special after-sale service staff, arrived at the scene to guide customers installation and debugging. 
(2) Equipment installation and debugging. 
(3) On-site training operators. 
(4) Complete sets of equipment after the installation, leave 1-2 full-time technical staff to assist customers free on-site production until the user satisfaction.